Privacy Policy

Effective Date: August 18, 2025

Who we are

Our website address is: https://dreamdubai.store

Operator: dreamdubai.store (referred to as “we”, “our”, or “us”)

At dreamdubai.store, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

• Personal Information: Full name, email address, phone number, billing and shipping address.

• Order Details: Products purchased, payment method (masked), delivery preferences.

• Device Information: IP address, browser type, time zone, cookies, and analytics.

• Communication Data: Messages, inquiries, or feedback submitted via contact forms or customer service.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.

• Communicate with you regarding your purchase, shipping, or support.

• Provide promotional offers (if subscribed).

• Improve our website experience.

• Prevent fraud and ensure security.

3. Sharing of Personal Information

We do not sell your personal data. We may share it with trusted third parties only as necessary:

• Shipping Partners: (e.g., Aramex, DHL) for delivery.

• Payment Gateways: (e.g., BenefitPay, Visa/Mastercard, Apple Pay) to process payments securely.

• Service Providers: For analytics, cloud hosting, and customer service tools.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

• Remember your preferences.

• Analyze website traffic and behavior.

• Provide a smoother user experience.

You can control or delete cookies via your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill your orders.

• Comply with legal obligations.

• Resolve disputes and enforce our agreements.

6. Your Rights

You have the right to:

• Request access to the personal data we hold.

• Request correction or deletion of your data.

• Withdraw consent for promotional communications.

To exercise these rights, contact us at dreamdubaibh@gmail.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting any information.

8. Data Security

We implement industry-standard security measures, including:

• SSL encryption.

• Secure payment gateways.

• Access control to customer data.

However, no system is 100% secure. Use caution when sharing sensitive data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date at the top.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• 📧 Email: dreamdubaibh@gmail.com

• 📱 WhatsApp: +973 36880033